Terms of sale

Last updated: 6 November 2026

1. Who we are

nuxwp.com ("NuxWP", "we") publishes and sells WordPress plugins. Our legal identity and contact details are given in the Legal notice. You can reach us at [email protected].

2. Merchant of record

Orders on nuxwp.com are processed by Paddle.com Market Ltd ("Paddle"), our authorised reseller and merchant of record. Paddle collects the payment, issues your invoice, applies the taxes due in your country and provides billing support. By placing an order you also accept Paddle's Buyer Terms. Your contract for the payment is with Paddle; your contract for the use of the product is with NuxWP under these Terms.

3. Products

We sell downloadable software: extensions ("plugins") for WordPress and WooCommerce. Each product page describes the features, the requirements (WordPress, WooCommerce and PHP versions) and the number of sites covered. Free editions may be offered without a licence; paid editions ("Pro") come with a licence key.

4. Licence, updates and support

• A Pro purchase gives you a licence key valid for one year from the order date, for the number of websites stated on the product page (staging and development copies of a licensed site are free).
• During that year the key unlocks plugin updates and e-mail support.
• When the year ends the plugin keeps working; you simply stop receiving updates and support until you renew.
• Licence keys are personal to the buyer and must not be shared, resold or published. We may deactivate keys that are leaked or used beyond the sites they cover.
• The plugins are distributed under the GNU GPL; the GPL governs the code, these Terms govern the licence key, updates and support services.

5. Order and delivery

Delivery is electronic and immediate: once Paddle confirms the payment, the order confirmation page shows your download link and licence key, and the same information is sent to the e-mail address you entered. Keep that e-mail; your downloads and keys are also available in your customer account on nuxwp.com.

6. Prices and taxes

Prices are displayed in euros excluding tax. VAT or sales tax, when due, is calculated and added by Paddle at checkout according to your country and, for businesses, your VAT number. The amount shown before you confirm the payment is the amount charged.

7. Payment

Payment is taken in full at the time of order through Paddle's secure checkout (cards, PayPal, Apple Pay, Google Pay and other local methods depending on your country). NuxWP never sees or stores your card details. The charge appears on your statement as PADDLE.NET* NUXWP (or similar).

8. Right of withdrawal and refunds

Because the product is digital content delivered immediately, you agree that delivery starts as soon as the order is confirmed and acknowledge that the statutory 14-day right of withdrawal for distance sales no longer applies once the download or licence key has been made available. Independently of that, we offer the 14-day guarantee described in our Refund policy.

9. Customer account and demo

You may order as a guest or create an account to find your orders, downloads and licences later. The public demo site lets you try a product with a temporary account that is deleted automatically at the end of the session; it must not be used to store real data.

10. Acceptable use

You may not use our products or services for unlawful purposes, attempt to bypass licence checks, or redistribute licence keys. Support is provided for the product itself, not for third-party plugins, themes or custom development (which we can quote separately).

11. Warranty and liability

We develop our plugins with care and test them against current versions of WordPress and WooCommerce, but no software is guaranteed to work in every environment. Our liability towards you, whatever the cause, is limited to the amount you paid for the product concerned. Nothing in these Terms limits rights that consumers hold under mandatory law.

12. Changes

We may update these Terms; the version in force is the one published on this page at the time of your order.

13. Applicable law

These Terms are governed by French law. Consumers in the European Union keep the protection of the mandatory rules of their country of residence and may use the EU online dispute resolution platform (ec.europa.eu/consumers/odr).